DUBAI // Dubai residents have complained in recent months about a "hidden" municipality fee that has suddenly appeared on their utility bills, and called for more clarity.
In fact, officials say, it is a housing fee, collected by the municipality for the services it provides. Introduced in 2005, the rate is five per cent of the yearly rental cost and can be paid in full or monthly along with the Dubai Electricity and Water Authority (Dewa) bill.
However, the collection of this fee appears to have been somewhat random and not all residents have been charged, causing those who have seen their bills rise sharply over the last two months to ask for more transparency.
A resident of Al Warqaa said he was not charged the fee until he had been in his apartment three years.
"It is a hidden fee and it does hurt you," said the Pakistani manager of a private company. He said he was unsure which neighbours also paid the fee but said he had been paying an extra Dh300 (US$81.68) each month since December, taking his Dewa bill to Dh1,500.
"I would prefer not to pay it," he added.
Dubai Municipality maintained yesterday that the fee already existed, and that residents were not being charged extra. However, despite repeated attempts, the finance department did not respond to requests to explain why the fee was suddenly added to some utility bills.
Christine Stewart, a Briton living in Dubai Marina, moved into a one-bedroom apartment in 2008. Her Dewa bill in January had an additional fee of Dh521, she said. "There was no explanation. It was just there in the bill" as a housing fee.
It was the first time she had seen that charge on her bill.
"I have no problem paying the amount but I just want to make sure I am paying the right amount," she said. Her attempts to contact Dewa and the municipality yielded no results.
"Representatives at the Dewa helpline kept saying that they wanted to help but they could not. An agent told me that lots of people have been calling with the same problem," she added. Ms Stewart said the fee was more than five per cent of her current rent.
"The rents have fallen but I still get charged on the basis of the tenancy contract of 2008. I am trying to contact the authorities to clarify this but I have been going around in circles," she said.
"I still do not know if this is a one-time fee or if it will come in every bill now."
Dewa maintained that it served as a collection service for the municipality and had no role to play in the calculation of charges. Abdullah al Hajri, the executive vice president for customer service at the utility, said the housing fees were calculated by the civic authority and then communicated to his agency.
"This is an issue that should be clarified with Dubai Municipality," he said. "Dewa merely includes these charges as per Dubai Municipality instructions." He added that Dewa provided the municipality with tenant information whenever a new connection was established. The municipality then calculates the charges and informs Dewa.
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The specs
Engine: Long-range single or dual motor with 200kW or 400kW battery
Transmission: Single-speed automatic
Max touring range: 620km / 590km
Price: From Dh250,000 (estimated)
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UAE currency: the story behind the money in your pockets
UAE%20v%20West%20Indies
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Results
6.30pm Al Maktoum Challenge Round-3 Group 1 (PA) US$100,000 (Dirt) 2,000m, Winner Bandar, Fernando Jara (jockey), Majed Al Jahouri (trainer).
7.05pm Meydan Classic Listed (TB) $175,000 (Turf) 1,600m, Winner Well Of Wisdom, William Buick, Charlie Appleby.
7.40pm Handicap (TB) $135,000 (T) 2,000m, Winner Star Safari, Mickael Barzalona, Charlie Appleby.
8.15pm Handicap (TB) $135,000 (D) 1,600m, Winner Moqarrar, Fabrice Veron, Erwan Charpy.
8.50pm Nad Al Sheba Trophy Group 2 (TB) $300,000 (T) 2,810m, Winner Secret Advisor, William Buick, Charlie Appleby.
9.25pm Curlin Stakes Listed (TB) $175,000 (D) 2,000m, Winner Parsimony, William Buick, Doug O’Neill.
10pm Handicap (TB) $135,000 (T) 2,000m, Winner Simsir, Ronan Whelan, Michael Halford.
10.35pm Handicap (TB) $175,000 (T) 1,400m, Winner Velorum, Mickael Barzalona, Charlie Appleby.
RESULTS
5pm: Maiden | Dh80,000 | 1,600m
Winner: AF Al Moreeb, Tadhg O’Shea (jockey), Ernst Oertel (trainer)
5.30pm: Handicap | Dh80,000 | 1,600m
Winner: AF Makerah, Adrie de Vries, Ernst Oertel
6pm: Handicap | Dh80,000 | 2,200m
Winner: Hazeme, Richard Mullen, Jean de Roualle
6.30pm: Handicap | Dh85,000 | 2,200m
Winner: AF Yatroq, Brett Doyle, Ernst Oertel
7pm: Shadwell Farm for Private Owners Handicap | Dh70,000 | 2,200m
Winner: Nawwaf KB, Patrick Cosgrave, Helal Al Alawi
7.30pm: Handicap (TB) | Dh100,000 | 1,600m
Winner: Treasured Times, Bernardo Pinheiro, Rashed Bouresly
Key figures in the life of the fort
Sheikh Dhiyab bin Isa (ruled 1761-1793) Built Qasr Al Hosn as a watchtower to guard over the only freshwater well on Abu Dhabi island.
Sheikh Shakhbut bin Dhiyab (ruled 1793-1816) Expanded the tower into a small fort and transferred his ruling place of residence from Liwa Oasis to the fort on the island.
Sheikh Tahnoon bin Shakhbut (ruled 1818-1833) Expanded Qasr Al Hosn further as Abu Dhabi grew from a small village of palm huts to a town of more than 5,000 inhabitants.
Sheikh Khalifa bin Shakhbut (ruled 1833-1845) Repaired and fortified the fort.
Sheikh Saeed bin Tahnoon (ruled 1845-1855) Turned Qasr Al Hosn into a strong two-storied structure.
Sheikh Zayed bin Khalifa (ruled 1855-1909) Expanded Qasr Al Hosn further to reflect the emirate's increasing prominence.
Sheikh Shakhbut bin Sultan (ruled 1928-1966) Renovated and enlarged Qasr Al Hosn, adding a decorative arch and two new villas.
Sheikh Zayed bin Sultan (ruled 1966-2004) Moved the royal residence to Al Manhal palace and kept his diwan at Qasr Al Hosn.
Sources: Jayanti Maitra, www.adach.ae
Ticket prices
General admission Dh295 (under-three free)
Buy a four-person Family & Friends ticket and pay for only three tickets, so the fourth family member is free
Buy tickets at: wbworldabudhabi.com/en/tickets
The specs
Engine: 3.8-litre twin-turbo flat-six
Power: 650hp at 6,750rpm
Torque: 800Nm from 2,500-4,000rpm
Transmission: 8-speed dual-clutch auto
Fuel consumption: 11.12L/100km
Price: From Dh796,600
On sale: now
Greatest of All Time
Starring: Vijay, Sneha, Prashanth, Prabhu Deva, Mohan
Our legal columnist
Name: Yousef Al Bahar
Advocate at Al Bahar & Associate Advocates and Legal Consultants, established in 1994
Education: Mr Al Bahar was born in 1979 and graduated in 2008 from the Judicial Institute. He took after his father, who was one of the first Emirati lawyers
UPI facts
More than 2.2 million Indian tourists arrived in UAE in 2023
More than 3.5 million Indians reside in UAE
Indian tourists can make purchases in UAE using rupee accounts in India through QR-code-based UPI real-time payment systems
Indian residents in UAE can use their non-resident NRO and NRE accounts held in Indian banks linked to a UAE mobile number for UPI transactions
How to help or find other cats to adopt