ABU DHABI // Officials have welcomed the online portal “ihtimam” that allows citizens to make comments and suggestions about Government services.
The website was launched by Sheikh Mansour bin Zayed, Deputy Prime Minister and Minister of Presidential Affairs.
FNC member, Hamad Al Rahoomi, (Dubai), said the idea of creating a communication tool was “excellent and beneficial”.
“It creates a communication channel for those who need it and in case someone needed help. Many people don’t find or can’t reach those in authority to speak to, if this reaches them it will be great,” he said.
He said the platform gives citizens the chance to express their ideas.
“The ideas shared could be special and unique which, I believe, will lead to good results. It is important to have such a channel with every entity and I wish to see results and reactions soon,” he said.
The website is user friendly and a form is provided where users can make a suggestion.
A text message confirming the message will then be sent to the user and an ihtimam employee will then contact them.
Twitter users have been discussing ideas and complaints to share on the website. Some of the ideas discussed include addressing the high prices charged by some telecommunications companies in the country.
The portal is welcoming queries on the performance of public services, problems with the mechanisms of a certain transaction, mistreatment from federal or local entity employees or delays in completing transactions.
Topics that do not fall within the framework of the initiative include court-related issues and personal disputes between members or groups of the public or requests relating to naturalisation.
The website was launched by Sheikh Mansour during the Government Summit in Dubai last month. For more information, visit www.ihtimam.ae or @IhtimamUAE on Twitter.
aalkhoori@thenational.ae
The biog
Favourite food: Tabbouleh, greek salad and sushi
Favourite TV show: That 70s Show
Favourite animal: Ferrets, they are smart, sensitive, playful and loving
Favourite holiday destination: Seychelles, my resolution for 2020 is to visit as many spiritual retreats and animal shelters across the world as I can
Name of first pet: Eddy, a Persian cat that showed up at our home
Favourite dog breed: I love them all - if I had to pick Yorkshire terrier for small dogs and St Bernard's for big
The specs
Engine: Four electric motors, one at each wheel
Power: 579hp
Torque: 859Nm
Transmission: Single-speed automatic
Price: From Dh825,900
On sale: Now
COMPANY%20PROFILE%20
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Zidane's managerial achievements
La Liga: 2016/17
Spanish Super Cup: 2017
Uefa Champions League: 2015/16, 2016/17, 2017/18
Uefa Super Cup: 2016, 2017
Fifa Club World Cup: 2016, 2017
ASHES SCHEDULE
First Test
November 23-27 (The Gabba, Brisbane)
Second Test
December 2-6 (Adelaide Oval, Adelaide)
Third Test
December 14-18 (Waca Ground, Perth)
Fourth Test
December 26-30 (Melbourne Cricket Ground, Melbourne)
Fifth Test
January 4-8, 2018 (Sydney Cricket Ground, Sydney)
Company%20profile
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WORLD CUP SEMI-FINALS
England v New Zealand (Saturday, 12pm)
Wales v South Africa (Sunday, 1pm)
The biog
First Job: Abu Dhabi Department of Petroleum in 1974
Current role: Chairperson of Al Maskari Holding since 2008
Career high: Regularly cited on Forbes list of 100 most powerful Arab Businesswomen
Achievement: Helped establish Al Maskari Medical Centre in 1969 in Abu Dhabi’s Western Region
Future plan: Will now concentrate on her charitable work