UAE golden visa: Dubai immigration opens round-the-clock service

‘You Are Special’ team will be available 24-7 to deal with queries from golden visa holders and major employers

A visa processing centre in Deira, Dubai.

A dedicated service for golden visa holders and major employers in the UAE has been introduced.

Dubai's immigration service, the General Directorate of Residency and Foreigners Affairs, said a new team was set up to handle applications for holders of golden visas, major companies that have more than 10,000 workers and operators of four and five-star hotels.

The ‘You Are Special’ team will be available 24-7 from July 7 to deal with applications and ensure they are processed promptly.

“We have taken great steps to achieve the goals of the UAE’s national agenda through enhancing and improving our services that meet the needs of our customers,” said Maj Gen Mohammed Ahmed Al Marri, director general of the GDRFA.

“We seek to be at the forefront and aim to achieve customers’ requirements through services that distinguish Dubai from the rest of the world.”

People can log on to smart.gdrfad.gov.ae or call 8005111 to inquire about the service.

Sheikh Mohammed bin Rashid, Vice President and Ruler of Dubai, announced the launch of a golden card visa scheme in May 2019 to give exceptional workers and foreign investors the opportunity to create deeper roots in the country and allow the nation to benefit from their expertise.

The 10-year residency scheme is aimed at attracting workers in the fields of health, engineering science and arts.

The scheme has been expanded since it was launched to include medical personnel, scientists, workers with backgrounds in computer and electrical engineering and those with AI and programming expertise.

This week, the UAE government announced that high-school pupils who achieved top marks in their final exams would be granted golden visas.

Children who scored 95 per cent or more will receive a 10-year visa for themselves and their immediate families.

Celebrities who got the UAE golden visa - in pictures