DUBAI // Residents in Emaar communities can now report problems in their neighbourhoods with the click of a smartphone camera.
The service was rolled out to residents of The Greens and Views last week.
To file an iReport residents take a picture of any problems with a smartphone, attach it to an email, add location details – such as the building name, floor and street – then send the message to ireport@emaar.ae.
"Once this email has been received, the community team will review and remedy it as soon as possible," said Ahmad Al Falasi, Emaar Properties' executive director of property management.
The service has received a cautious welcome from residents.
“In theory it is a good idea but let’s see how it works in practice,” said Amanda Simpson, from the UK, who has lived in the area for two years.
“Sometimes the maintenance people can be difficult to get hold of and I wonder how they are going to cope if people start emailing them all the time.”
Sanjeet Patel, an Indian who has been in The Greens for a year, added: “I just wonder how quickly they will fix the issue, and whether they will list the issues through a set of priorities.”
Emaar said it is hoping to eventually extend the service to all of the company’s developments.
nhanif@thenational.ae
This version corrects the email address residents of Emaar communities should send their iReports to. The correct address is ireport@emaar.ae, not .com.
Company%20Profile
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Company Profile
Name: Thndr
Started: 2019
Co-founders: Ahmad Hammouda and Seif Amr
Sector: FinTech
Headquarters: Egypt
UAE base: Hub71, Abu Dhabi
Current number of staff: More than 150
Funds raised: $22 million
COMPANY%20PROFILE
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Milestones on the road to union
1970
October 26: Bahrain withdraws from a proposal to create a federation of nine with the seven Trucial States and Qatar.
December: Ahmed Al Suwaidi visits New York to discuss potential UN membership.
1971
March 1: Alex Douglas Hume, Conservative foreign secretary confirms that Britain will leave the Gulf and “strongly supports” the creation of a Union of Arab Emirates.
July 12: Historic meeting at which Sheikh Zayed and Sheikh Rashid make a binding agreement to create what will become the UAE.
July 18: It is announced that the UAE will be formed from six emirates, with a proposed constitution signed. RAK is not yet part of the agreement.
August 6: The fifth anniversary of Sheikh Zayed becoming Ruler of Abu Dhabi, with official celebrations deferred until later in the year.
August 15: Bahrain becomes independent.
September 3: Qatar becomes independent.
November 23-25: Meeting with Sheikh Zayed and Sheikh Rashid and senior British officials to fix December 2 as date of creation of the UAE.
November 29: At 5.30pm Iranian forces seize the Greater and Lesser Tunbs by force.
November 30: Despite a power sharing agreement, Tehran takes full control of Abu Musa.
November 31: UK officials visit all six participating Emirates to formally end the Trucial States treaties
December 2: 11am, Dubai. New Supreme Council formally elects Sheikh Zayed as President. Treaty of Friendship signed with the UK. 11.30am. Flag raising ceremony at Union House and Al Manhal Palace in Abu Dhabi witnessed by Sheikh Khalifa, then Crown Prince of Abu Dhabi.
December 6: Arab League formally admits the UAE. The first British Ambassador presents his credentials to Sheikh Zayed.
December 9: UAE joins the United Nations.
The specs
Engine: 1.5-litre turbo
Power: 181hp
Torque: 230Nm
Transmission: 6-speed automatic
Starting price: Dh79,000
On sale: Now