ABU DHABI // Damage to an underwater cable may affect internet users in the UAE, the telecommunication provider Du warned yesterday.
Du cautioned that its customers across the region could be affected by a submarine cable cut that occurred on Wednesday.
"Du would like to assure its customers that it has taken immediate action to ease the situation by re-routing its traffic over other available links," the company said in a statement.
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But customers would face bandwidth degradation and longer connection times, the telecommunication provider warned.
"Performance is expected to go back to more normal levels within the coming few days according to the cable operators," the company added.
Du said it was working with the concerned parties to ensure a quicker resolution of the issue, adding that the situation was not under its control.
"Du apologises for any inconvenience caused," the statement added, "and is committed to … restore capacity performance to the normal levels."
Similar damage in the Mediterranean in April last year took a week to be fixed.
Du said at the time its internet service was not affected by that cable break because the company only used that cable, Sea-ME-We 4, for only a small percentage of its internet bandwidth.
hhassan@thenational.ae
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● Company: Bidzi
● Started: 2024
● Founders: Akshay Dosaj and Asif Rashid
● Based: Dubai, UAE
● Industry: M&A
● Funding size: Bootstrapped
● No of employees: Nine
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Price: From Dh2,099
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Co-founders: Elie Habib, Eddy Maroun
Based: Beirut and Dubai
Sector: Entertainment
Size: 85 employees
Stage: Series C
Investors: MEVP, du, Mobily, MBC, Samena Capital
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Founders: Alhaan Ahmed, Alyina Ahmed and Maximo Tettamanzi
Total funding: Self funded
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Publisher: Activision
Console: PlayStation 4 & 5, Windows, Xbox One & Series X/S
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Syria v Australia
2018 World Cup qualifying: Asia fourth round play-off first leg
Venue: Hang Jebat Stadium (Malacca, Malayisa)
Kick-off: Thursday, 4.30pm (UAE)
Watch: beIN Sports HD
* Second leg in Australia scheduled for October 10
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Name: HyperSpace
Started: 2020
Founders: Alexander Heller, Rama Allen and Desi Gonzalez
Based: Dubai, UAE
Sector: Entertainment
Number of staff: 210
Investment raised: $75 million from investors including Galaxy Interactive, Riyadh Season, Sega Ventures and Apis Venture Partners
Graduated from the American University of Sharjah
She is the eldest of three brothers and two sisters
Has helped solve 15 cases of electric shocks
Enjoys travelling, reading and horse riding
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Founder: Ahmed Al Qubaisi
Based: Abu Dhabi
Founded: January 2019
Number of employees: 10
Sector: Technology/Social media
Funding to date: Estimated $300,000 from Hub71 in-kind support
How to protect yourself when air quality drops
Install an air filter in your home.
Close your windows and turn on the AC.
Shower or bath after being outside.
Wear a face mask.
Stay indoors when conditions are particularly poor.
If driving, turn your engine off when stationary.
Abu Dhabi Sustainability Week
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Name: Almnssa
Started: August 2020
Founder: Areej Selmi
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Sectors: Internet, e-commerce
Investments: Grants/private funding
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