Workplace Doctor: deal with severe stress before illness sets in



I'm suffering from severe stress at work. I feel panicked, jittery and anxious most of the time and it is spilling over into my home life. As a corporate lawyer, I'm expected to work long hours under pressure, so why can I no longer cope? My wife wants me to take time out or sit down with my employer to discuss the situation. But I am worried about admitting to stress as there is such a stigma attached to it. How can I proceed without making myself seriously ill? HY, Dubai

Thousands of years ago when we experienced a threat to our survival our bodies would release stress hormones, which would tell us to either stand our ground and fight, or simply run away as fast as we can. This is known to many as a “fight or flight” response. Nowadays we may not face lions, tigers or bears, but our bodies and biology remain quite similar, pumping the same hormones into our blood, although the challenges and stressors we experience are very different.

When these hormones overflow, many of us struggle to deal with the impact, and can easily be overwhelmed. Human beings are actually quite good at coping with the tough stuff such as bereavements or trauma – although it is stressful and anxiety-provoking, we can usually find the strength to move forward. But constant firefighting has a cumulative wear and tear on our bodies, which can cause us to burn out, or become seriously ill.

If anxiety is affecting your sleep, diet, social time and general enjoyment of life you need to make some changes. Although you feel overwhelmed, I’m sure there are a lot of good things in your life beyond work which can help you to take the stress away.

When you are struggling with anxiety it is all too easy to focus on the things you need to do, or the things that could go wrong. Trying to solve such conundrums alone makes them more difficult than they need to be, especially when your nerves impair your thinking process. Your wife is right – you need to sit down with your employer and discuss the situation, or you will entangle yourself further. The fact you are depleted, drained and generally overworked is not only bad for you, it is bad for the business, as the quality of decisions you make will be suboptimal. When we are under pressure and drained we lose self-control and the part of our brain prone to emotional responses, knee-jerk reactions and biases is more likely to take over. If this is not managed it can have devastating effect on a career you have worked hard to build.

The conversation with your boss should evolve around helping you to manage your workload more effectively, and possibly getting more support. On a personal level, there are a number of things you can do to help you get through the day in a more positive way. Tackle the tough stuff first and try to focus on one thing at a time. Try to engage in a dose of realistic optimism through paying attention to enjoyable aspects of your work, as you will find they build your energy levels to face the things you don’t.

Inject a degree of “healthy selfishness” into your daily life, putting yourself first and not worrying about the stigma of saying no. Start with little things you might ordinarily dismiss, such as taking a proper lunch break, or having a lie-in on the weekends. Your personal life is just as important in making you an effective corporate lawyer as the hours you put in at work. You should also see yourself as a role model to less experienced colleagues and be willing to challenge the “work till you drop” stereotype.

Doctor's prescription:

Remember to take some time out to relax and take a break; but it’s more important to proactively build in short energy boosts into your working life, doing everything in your power to keep your battery topped up. Many people take a holiday and fall back into the traps they previously set themselves, counting the days until the next. Instead use your down time to develop your coping mechanisms and manage your anxiety rather than ignore it. Try mindfulness exercises or even anxiety-managing apps that can easily be integrated into daily life to build resilience for panicky moments. These small steps should help you to feel you are taking back control, while renegotiating your workload will give you breathing space.

Alex Davda is a business psychologist and consultant at Ashridge Business School, based in the Middle East. Email him at business@thenational.ae for advice on any work issues.

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Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

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