Bank of America customers in the US reported on Wednesday that they were having trouble gaining access to their accounts, but the apparent glitch has been largely fixed, according to a report.
In a statement to CNN, Bank of America acknowledged that “some clients are experiencing an issue accessing their accounts and balance information today”.
“These issues are being addressed and have largely been resolved,” Bank of America said. “We apologise for any inconvenience.”
There was a surge in reports about Bank of America on Downdetector, a website where users can report cuts to different sites and services, at about 12.45pm ET, and reports were still being filed as of 7pm.
Customers reported problems with online and mobile banking. Some found they were unable to sign in and others reported they were able to log on but were startled to see their balances at $0.
“Both mobile app and online banking are still down. I can't pay my credit card bill,” one user wrote. Another said: “This is unacceptable, I have transactions needed to be done and my account is – [$0].”
Users reported on Downdetector that, although they could not gain access to their accounts, they were still able to use their debit cards. Bank of America did not detail what had caused the problem and it is not known when all systems will be fully back to normal.
TO A LAND UNKNOWN
Director: Mahdi Fleifel
Starring: Mahmoud Bakri, Aram Sabbah, Mohammad Alsurafa
Rating: 4.5/5
The specs
Engine: Dual 180kW and 300kW front and rear motors
Power: 480kW
Torque: 850Nm
Transmission: Single-speed automatic
Price: From Dh359,900 ($98,000)
On sale: Now
The Sand Castle
Director: Matty Brown
Stars: Nadine Labaki, Ziad Bakri, Zain Al Rafeea, Riman Al Rafeea
Rating: 2.5/5
So what is Spicy Chickenjoy?
Just as McDonald’s has the Big Mac, Jollibee has Spicy Chickenjoy – a piece of fried chicken that’s crispy and spicy on the outside and comes with a side of spaghetti, all covered in tomato sauce and topped with sausage slices and ground beef. It sounds like a recipe that a child would come up with, but perhaps that’s the point – a flavourbomb combination of cheap comfort foods. Chickenjoy is Jollibee’s best-selling product in every country in which it has a presence.
How to protect yourself when air quality drops
Install an air filter in your home.
Close your windows and turn on the AC.
Shower or bath after being outside.
Wear a face mask.
Stay indoors when conditions are particularly poor.
If driving, turn your engine off when stationary.
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COMPANY PROFILE
Founders: Alhaan Ahmed, Alyina Ahmed and Maximo Tettamanzi
Total funding: Self funded
