With regard to your story, Emirati man's plea to help pay for sick British father-in-law's medical costs (July 11), I wonder how people – even tourists – are allowed into the country without travel medical insurance.
Most Western countries don’t give visas without medical insurance in place. I believe it’s time to amend our laws.
I am sorry for this family’s predicament but it is of their own doing for allowing an old man without medical insurance to come to the UAE.
Aziza Al Busaidy, Dubai
Some of the comments about this situation are very harsh and I would be very sad to discover they had been made by Muslims.
From out of the heart, the mouth speaks. I hope those that make harsh comments take care that they don’t get into difficult situations like this family.
May Allah help this family and may barakah flow during this time of Ramadan.
Name withheld by request
A lot of the criticisms about this case don’t make sense. For a start, British nationals don’t require a visa to enter UAE.
Nobody should act callously when someone’s life is hanging in the balance, regardless of the events that led up to it.
Shadia Rafiuddin, Abu Dhabi
Since the elderly man involved is a British citizen, it should be the responsibility of the British Embassy to arrange for him to travel back to the UK to receive medical care.
Faisal Nazar, Dubai
Human touch still needed at banks
In reference to your story about banks' research showing they are not putting enough effort into ensuring their in-person customer service is as advanced as their automated service (The human touch lost at UAE banks, July 12), I don't think they need a new revolutionary process to fix the problem.
What they need is for the managers to do their jobs: observing associates’ behaviour and holding them accountable.
But my concern is that that is unlikely to happen because none of the offending banks are in jeopardy of going out of business because there isn’t enough competition. All the competitors also have horrible service, so there is no point in switching.
Farine Dahkan, Dubai
Talks, not bombs, needed in Gaza
Israel brings shame on itself for attacking the civilian community in Palestine (UN calls for ceasefire as Gaza death toll soars, July 12).
By killing women, children and the elders, Operation Protective Edge is aggression and cannot resolve the root of the issues.
As the whole world has listened and watched the carnage inflicted by Israeli in Gaza in the past few days, it is quite sad that Israel seems to receive very little condemnation.
Rather than engaging with weapons, which only escalate tensions, both sides have to sit and talk to each other to end this crisis.
Ramachandran Nair, Oman
Ongoing pain of Brazilian football
It is not easy for me to write about Brazil's 0-3 loss (Boos for Brazil, July 13). After living in Brazil, I moved wherever I could make a living, but my heart and my soul have remained there.
I write with pain when I say that Brazil may need to rebuild a new team from scratch. It needs to review the performance of its coach, the captain who seem to specialise in collecting yellow cards and the entire squad.
Previous Brazilian teams were among the finest and most fearsome teams in the world.
This Brazilian team needs to understand that they are as good as their last goal and that history is irrelevant.
Rajendra K Aneja, Dubai
Take responsibility for lifestyle debt
I feel sorry for those who manage to get themselves into debt and are unable to pay their way out (Steer clear of the debt trap in the UAE, July 12).
I believe banks are often to blame because they offer credit cards so easily to those who can’t afford to pay back the debts.
Banks are not charitable organisations – they obviously want to make profits and will do that regardless of the cost to clients.
Chris Murphy, Abu Dhabi
Banks don’t force people to get loans – those are the poor choices we make.
I can feel sorry for a bad decision as long as the people involved stop repeating those decisions.
Jeff Skinner, Al Ain
Temptation is put in people’s way but it is up to each of us to make an informed choice.
People here like to have better cars and villas etc but it’s all just stuff. Living beyond your means always comes back to haunt you.
Alison Hamilton Thornton, Abu Dhabi